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January 3, 2005

有點誇張的 Credit Card Fraudulence

這是大約兩三個禮拜前的事情。收到 Judy 通知,明明已經取消一年的信用卡卻又收到帳單,猜想是被盜用,加上 Fleet 併入 Bank of America 後信用卡資料移轉出錯所致。遇到這種情況,再怎麼脾氣好的人都會火大。以下當作備忘:
Dispute for credit card: xxxx xxxx xxxx 7995
(this account had been closed by July 2003. but has been reactivated in May 2004!)
Fraud transactions on statement (since May 2004):
UPC*VISTAPRINT.COM 800-721-6214 MA
421.13 + 6.99 + 421.13 credit + 6.99 credit + 104.93 + others
+ 1.50 (minimum financial charge) + 29.00 (late fee) = TOTAL 174.81
Contact:
Fleet (now Bank of America)
Credit Card Services 800-833-6980, P.O. Box 15480, Wilmington, DE 19850

得到的回覆是帳號確定再次關閉、進入調查程序、此時帳目凍結、預估 90 天調查期、之後會通知 Judy(真是麻煩他們了)。

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